.png%3Falt%3Dmedia%26token%3D615f8697-5670-4d52-98c6-3eb6c427b20d)
.png%3Falt%3Dmedia%26token%3D615f8697-5670-4d52-98c6-3eb6c427b20d)
Community FAQs
Q: What is the role of community feedback in shaping the Magic Store’s offerings and policies?
A: Magic Square is a DAO project and as such, the community is one of the critical aspects of the whole ecosystem. Apart from the fact that our members are going to participate in the validation process of each app and have voting rights with their Staking Tiers for new features, we also offer direct-line contact to the core team via Discord and Telegram where all requests and suggestions from our members are directly passed to the development team. Lastly, we have a feedback system in case you don't want to Stake on the DAO and also don't want to talk directly to one of our mods. Here you can submit your request: https://magicsquare.featureos.app/
Q: How can I provide feedback or suggestions for the Magic Store’s development and improvement?
A: We have different options for our users to submit their feedback and suggestions to us, it all depends on what you prefer and is more convenient to you.
Option 1: Submit directly on our FeatureOS platform, remember to use the corresponding tab (bug or suggestion): https://magicsquare.featureos.app/
Option 2: Submit using the Magic Store internal “Feedback” button, a small survey will appear, you just complete it and that's it!
Option 3: Open a support ticket on our Discord server and submit your feedback manually to one of our Community Managers. Please provide all the information possible (whole idea/problem, screenshots, videos, etc.) so they can transmit this efficiently to the Development department.
Q: What resources are available to help me understand Web3 projects and features on the Magic Store?
A: We have a lot of educational resources to help you on your magic journey and also overall web3 experience:
First, we have our Youtube channel where a lot of educational content and tutorials regarding the Magic Square products are uploaded. This is great if you are an “audiovisual” type of learner: https://www.youtube.com/@magicsquareofficial
Second, we have our Medium page which contains a lot of useful information regarding the Magic Square ecosystem and also Web3 in general, take a look here: https://medium.com/@magicsquare
Third, we have our own Gitbook which is a central database for everything regarding Magic Square ecosystem, you can read it here: https://docs.magic.store/
Q: How do I report suspicious activity, scams, or fraudulent projects on the Magic Store?
A: The best, quickest, and most effective way to report scams and fraudulent activity is through our Discord server ticketing system. Please do not hesitate to report any suspicious activity: https://discord.gg/magicsquare
Q: What support channels are available if I encounter technical issues with the Magic Store or my MagicID?
A: You can contact us directly on our Discord server or Telegram group, we will be very happy to help you and solve your issue https://discord.gg/magicsquare https://t.me/magicsquare_official
Q: How will Ad Space work?
Developers and service providers who have at least one listed application or approved service can promote their services through a wide number of categories with Ad Space. Creators can win Ad Space by bidding SQR tokens based on SBO (Second Best Offer) mechanics. SQR tokens of the winning bid will be locked for 12 months before they are transferred to the treasury.
Q: I am a developer, how do I qualify for a grant?
A: Developers of newly listed apps on the Magic Store can qualify for grants of up to 200,000 SQR tokens to attract users. The amount of grant tokens is determined through a voting process of the Magic Square Community Validators. Creators who wish to receive a grant must first stake the number of SQR tokens to match the amount they are requesting, for a period of 12 months.
Q: Where can I see social channels and everything regarding Magic Square?
Q: What will the Magic´s SDK consist of compared to legacy ones from G/A?
A: It will have everything needed by developers to run their apps and add functionalities to them. More info on our litepaper.
Q: How will Magic Communities work?
A: It will be our internal “Reddit”, Instead of users going to third-party social platforms for communication, they can have all this interaction between all the different apps inside Magic Communities (not available on Beta launch)
Q: Will the monthly wins (the special NFTs) from the Karma Score leaderboard be Magic Square´s own NFTs collection or from a third party?
A: Once issued, it will be Magic Square´s own connection
Q: Following the eligibility for grants to developers, how do you think these grants will attract developers who have grants on other chains/projects?
A: We will provide funds to developers who want to build on Magic Square through this grants program
Q: Will there be an ambassador program for the Magic community? (not for developers, regular members)
A: Yes, there will be an ambassadors program for regular users that prove themselves, right now this program is on the “alpha” stage and we are working to expand it and take it to the next level. More information regarding this will be released very soon
Q: Is Magic Square going to host Hackathons to check security for the community?
A: Yes, there will be going to be hackathons focused on developers
Q: About the Magic SDK, will it come with a free subscription since we’ll have to provide the app developers with all the required market data via good APIs which will cost us money?
A: For the beginning is going to be free, but later on we will present it as the Magic´s Developer Program and it will have a cost
Q: Is there any risk associated with the SQR token or any of Magic Square's products?
A: You can the full risk disclosure here
Q: How does Magic Square earn revenue as a business?
A: Magic Square earns revenue from the ads service, affiliates, membership, and token program.
Q: How does the Magic Square team prevent bots from entering Store interaction and earning fake Karma points?
A: We implemented a fingerprint system to track real users from fake ones, and also we have bot detection tools.
Q: Why are residents from China, USA, and Indonesia restricted from using our token if we operate as a DAO?
A: Because crypto is prohibited in those countries, Magic Square is a physical company and we need to comply with local regulations and these countries are not crypto-friendly.
Q: Is there an alternative way for Indonesians to participate in the token sale? (They are one big percentage of our community)
A: They are one of the biggest and most active communities out there, but Indonesia is a country prohibiting cryptos. We are going to list SQR on exchanges and if they accept Indonesian users, then they will not have any problem
Q: Does Magic Square have any counter plan in case Google/Apple changes their policy and starts listing Dapps on their store in the near future?
A: Apple and Google stores are not even close to doing something like that. We are in the industry and we have the means to confirm this information. They are not prepared for crypto adoption and all its layers; Having said that, in the hypothetical case that something like that occurs from one day to the other, it would hurt our chances
Q: There is a vast population of the world who’s not into Web3, and are not tech savvy. How MagicSquare can serve them in the coming years?
A: Our objective is to simplify and be the gateway to crypto, the idea is to be able to provide a Web3 solution to the “not tech savvies” with a simple layer and also a simple design language
Q: I would like to know more about the DAO Governance we’re bringing. There will be an easy-to-use internal communication system inside MagicStore where users will be able to chat with the app developers in P2P mode. How are we going to handle it ?
A: This is Magic Communities
Q: How will you handle the risk management when it comes to securing the transaction records?
A: All transaction records will be on the chain so we don't need to secure them
Q: How do you choose your partnerships? Under what parameters?
A: First of all security, second all usability and third one cheapness, we don't want expensive solutions for our users if possible
Q: How are you solving issues regarding interoperability?
A: By using bridges
Last modified 10d ago